Privacy policy

Decorismo

Last updated: August 10, 2026

This Privacy Policy describes how Decorismo ("we", "us") collects, uses, and shares your personal information when you visit or make a purchase from decorismo.com.

1. Information we collect

• Order information — name, shipping and billing address, email, phone number, and payment confirmation (we never see full card numbers).
• Device information — browser type, IP address, time zone, and the pages you view, collected via cookies and similar technologies.
• Support information — the contents of messages you send us.

2. How we use your information

• To process and fulfil orders, arrange shipping, and send order confirmations.
• To respond to support requests and manage returns and refunds.
• To screen orders for fraud and keep the store secure.
• With your consent, to send marketing emails, which you can unsubscribe from at any time.

3. Who we share it with

We share personal information only with service providers who need it to operate the store: Shopify (our e-commerce platform), payment processors, shipping carriers, and our order-tracking provider. Each processes your data under its own privacy commitments. We may also disclose information where required by law.

4. Cookies

We use cookies for essential store functions, analytics, and (with consent) marketing. See our Cookie Policy for the full list and how to manage them.

5. Data retention

Order records are retained for as long as needed to fulfil the order, handle returns, and meet tax and accounting obligations, after which they are deleted or anonymised.

6. Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to object to certain processing. To exercise any of these rights, email support@decorismo.com — we respond to verified requests within the timeframes required by applicable law.

7. Children

This store is not intended for anyone under 16, and we do not knowingly collect personal information from children.

8. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the current version.